Privacy Policy

Welcome to Cocoboo Games Private Limited ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.cocoboogames.com) or use our mobile applications and services. By using our services, you consent to the data practices described in this policy.

1. Information We Collect
• Personal Information

We may collect the following personal information from you:

• Name: To personalize your experience and for identification purposes.
• Email Address: To communicate with you, send updates, and for authentication purposes.
• Location: To provide location-based services and content.
• Personal Preferences: To customize your experience and enhance our services.
• Social Media Information: To enable social features and share content.
• Non-Personal Information

We may collect non-personal information, including but not limited to:

• Device Information: Information about the device you use to access our services, such as IP address, device type, operating system, and browser type.
• Log Data: Information that your browser sends whenever you visit our website or use our apps, including your Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
• Usage Data: Information about how you use our services, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
2. How We Use Your Information

We use the collected information for the following including:

• To Provide and Maintain Our Services: To deliver our services, ensure their functionality, and maintain their quality.
• To Improve and Personalize Our Services: To understand how our users interact with our services and to enhance user experience by customizing our offerings.
• To Develop New Features and Services: To innovate and expand our range of services and features.
• To Communicate with You: To respond to your inquiries, provide customer support, and send you important updates and information.
• To Process Transactions: To process your transactions and send related information such as purchase confirmations and invoices.
3. Third-Party Services

We use the following third-party services to enhance our applications and services:

• Google Analytics: For tracking and reporting website traffic and user behaviour.
• Firebase: For app development, analytics, and performance monitoring.
• Game Analytics: For tracking game performance and user engagement.
• App Metric: For monitoring app performance and user activity.

These services help us track user activity and improve user experience. Each third-party service provider’s use of your personal data is governed by their respective privacy policies.

4. Ad Networks

We partner with various ad networks to display advertisements within our games:

• Applovin
• Google AdMob
• Vungle
• Meta
• UnityAds
• InMobi
• AdColony

These ad networks may collect and use information about your device and your use of our services to provide personalized ads. The privacy practices of these ad networks are governed by their respective privacy policies.

5. Compliance with Laws

We comply with all applicable privacy laws and regulations, including:

• GDPR (General Data Protection Regulation): Protecting the privacy and data rights of users in the European Union.
• COPPA (Children’s Online Privacy Protection Act): Ensuring the privacy and protection of children under 13 years of age.
6. Data Retention and Deletion

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. If you wish to delete your personal data, you can request this by contacting us at [Support@cocoboogames.com]. We will delete your data within 90 days of receipt of your request.

7. Children’s Privacy

Our services are compliant with COPPA. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

9. Third Party Websites, Applications and Services

Our games/products may include links to other websites/applications. Such websites/applications are governed by their respective privacy policies. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the website/application you are visiting.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: Support@cocoboogames.com

Address: 11/3, 3rd street, TVS Nagar, Padi, Chennai - 600050, Tamil Nadu, India

Thank you for choosing Cocoboo Games Private Limited. We value your trust and are committed to protecting your privacy.